What To Do if Your PETS Isn’t Charging Correctly

Let’s start this off by clarifying what a PETS is. Don’t worry—we’re not talking about animals. PETS is an acronym that’s short for personal electric transportation scooter. These devices are great for getting you around crowded city streets.

However, just like every other device that uses a battery, there’s a possibility that you might run into issues when trying to charge it. While this problem isn’t overly common, it’s still good to know what to do when your PETS isn’t charging correctly.

Consider Your Scooter’s History

Before looking at your scooter, you should start this process by thinking about its history. Sometimes, the battery is too old and needs a replacement. Even if it’s not that old, if you let it sit uncharged for longer than six months, it might be dead by this point.

It’s still a good idea to go through the rest of the steps in this guide on what to do if your PETS isn’t charging correctly. Still, knowing this information will help make diagnosing the problem much easier.

Check the Battery’s Condition

Once it’s time to check the scooter, the best place to start is with the battery. Check for any corrosion or frayed wires. Be on the lookout for burnt plastic, too, but you’ll probably smell that before you see it. Depending on the damages you find, you’ll likely need to replace the battery or the parts around it that are no longer working as intended.

You can use a multimeter to check the voltage if nothing looks damaged. Once you’ve hooked it up with the power off, turn it on and hit the throttle for a few seconds. Make sure the scooter can’t move during this test. The battery is fine if the voltage reads around the advertised amount for the scooter.

Test the Charging Port

If you don’t see any signs of damage, then there’s a chance that the charging port is the source of the issue. The best way to check this is also with a multimeter. Follow the same process as above but connect it to the port instead. If the port’s voltage is significantly lower than the battery’s or not outputting anything, it’s the source of your troubles.

Assess the Charger Itself

If everything passes the test, you can almost guarantee that your charger is the issue, but confirming it is still a good idea. To do this, you need to connect your multimeter to the battery pack again. Instead of running the scooter, though, you need to plug in the charger. If the voltage jumps up, that means the charger is working. If not, it’s time for a new one.

In the end, regardless of which part of your PETS needs replacing, you can find the new piece here at Volted. We have tons of brand-new personal electric transportation scooters and various parts and accessories, so take the time to check out our selection today.